Skip to content
Search
Mail-In Repair
On-Site Service
Portal
Login
Search
Products
About Us
Support
How to Videos
Downloads
Services
New Lock Sales
Key Cards
Electronic Lock Repair
On Site Service
We Buy Old Locks
Articles
Contact Us
817-866-3918
Free Technical Support
$
0.00
0
Cart
$
0.00
0
Cart
Products
Close Products
Open Products
Electronic Lock Systems
Key Cards & Access Credentials
Hotel Lock Accessories
Specials
Popular products
Encoders
,
Mag Stripe
,
Mag Stripe (Used)
,
Onity Encoders
,
Specials
Onity HT22 Encoder Used
Buy Now
Kaba 790
,
Kaba Ilco
Kaba Ilco 790 Lock Front Used
Buy Now
Shop
About Us
Support
Close Support
Open Support
How to Videos
Downloads
How to Videos
Downloads
Services
Close Services
Open Services
New Lock Sales
Key Cards
On Site Service
Repair
We Buy Old Locks
New Lock Sales
Key Cards
On Site Service
Repair
We Buy Old Locks
Articles
Contact Us
Quick Contact
Close Quick Contact
Open Quick Contact
Main Phone: 817-866-3918
AccuLock, Inc. – Map It 9901 S. Interstate 35 W. Grandview, TX. 76050
Phone: 866-222-8562
Phone: 817-866-3918
Phone: 817-866-3920
FOR EMERGENCY ALS1 TECH SUPPORT ONLY:
Phone: 817-247-9291
Phone: 817-807-0367
Free Technical Support 817-866-3918
Start My Repair Order
Repair
"
*
" indicates required fields
Received By (initials)
*
Repair Total Including Tax
Instructions
Repair Instructions
The following Repair Authorization (included as PDF in your confirmation email) must be included with any items sent to AccuLock, Inc. for repair. Repairs may be delayed if applicable paperwork is not received with materials.
Repairs requiring Next Day Air return service must be sent to AccuLock, Inc. by UPS or FedEx with delivery guaranteed by 10:30am Eastern Time. Any items received after the required time may be delayed one or more business days.
Front desk equipment repairs (key encoders, portable programmers, etc.) may require a minimum turnaround of 24-48 hours. This is to ensure comprehensive diagnostics, testing, and repairs of material.
Any material sent to AccuLock, Inc. must be packaged with appropriate packing material to ensure items are not damaged during shipping prior to delivery.
All repairs must be addressed as follows:
AccuLock, Inc.
ATTN: Repair Department
9901 S. Interstate 35 W.
Grandview, TX. 76050
Please contact AccuLock, Inc. if you have any questions before sending material for repair.
By completing this form a user account will be created to our website. This will allow communication between repair techs and you to be more streamlined.
I have read and understand the instructions above.
*
ACCEPT
Section Break
Contact Information
Date
*
Contact Name
*
First
Last
Phone
*
Property Name
*
Shipping Address
*
Street Address
Address Line 2
City
State
ZIP / Postal Code
Email
*
Section Break
Shipping / Product Information
What shipping service will you use to ship to us?
*
Please Select
UPS
FEDEX
USPS
OTHER
Item 1
Quantity
*
Please Select
1
2
3
4
5
6
7
8
9
10
Item Description
*
Issue
*
Item 2
Quantity
Please Select
1
2
3
4
5
6
7
8
9
10
Item Description
Issue
Item 3
Quantity
Please Select
1
2
3
4
5
6
7
8
9
10
Item Description
Issue
Item 4
Quantity
Please Select
1
2
3
4
5
6
7
8
9
10
Item Description
Issue
Any additional Information we need to know?
Section Break
Agree & Submit
As soon as our technicians have evaluated your repair, we will contact you again.
Processing Time for General Repairs:
Returned via UPS Ground:
Approximately 2 business days from the date of this email
Returned via UPS Next Day Air:
Processed as quickly as possible
I agree
*
Any material processed by AccuLock, Inc. for repair is subject to a $35 fee per item if property declines completion of repairs. AccuLock, Inc. reserves the right to assess this fee in the event repairs cannot be completed.
Section Break
ACH Fee
Credit Card Fee
